The terms and conditions of use of the site www.oceanpirates.es apply to all visitors of the site, hereinafter referred to as "User", and to customers who wish to make purchases online through the referred site, hereinafter referred to as "Customer".
Browsing and / or online shopping on the site implies acceptance of these Terms and Conditions of Use. This information is complemented by the information on page Secure Payments, Delivery and Returns.
1. General Conditions of Sale
To proceed with the order, the Customer must be registered and logged on to the site.
The validation of the purchase order assumes that the Customer has become aware of and accepts in full these Terms and Conditions of Use.
After validation, the Customer receives an automatic order confirmation email. If the data is incorrect, the Customer can rectify the data or cancel the order, provided they do so prior to its dispatch.
The data registered by Ocean Pirates constitute evidence of the set of transactions made between it and the Customer.
The prices listed on www.oceanpirates.es are exclusive of the site.
The discounts practiced on the site are not cumulative with other offers, campaigns, promotions or protocols in force and are valid unless written error or stock breach.
Payments for orders placed at www.oceanpirates.es are managed by IfThen Lda, PayPal and Ocean Pirates.
The following payment methods are allowed:
- Bank wire
- Multibanco reference (through IfThen Lda)
The terms and conditions of payment through Multibanco reference are responsibility of IfThen Lda, located at Rua S. José, 757, 4535-404 Santa Maria de Lamas, Portugal.
Payment by Multibanco reference consists of the reference issue so that the Customer can make the payment through Multibanco reference.
Payments through Multibanco reference will be processed by IfThen Lda. The transaction will be carried out between the Customer and IfThen Lda, after which Ocean Pirates receives a confirmation that the amount due is paid.
Orders are processed and shipped as soon as payment is confirmed.
After sending the order, Ocean Pirates sends an email to the Customer confirming the dispatch and communicating the registration code of the order, so that the Customer can follow its dispatch.
E) Exchanges, Returns and Warranty
Any order agreement made through the site www.oceanpirates.es can be freely resolved within 14 days, under the terms of article 10 and 11 of Decree Law No. 24/2014 of 14 February amended by Law No. 47/2014 of 28 July. For this purpose, the Customer must contact the Customer Service, to ask for the exchange or return. Shipping costs associated with exchanges and returns are paid by the customer.
All products purchased through the site are covered by the warranty regime, pursuant to Decree Law No. 67/2003 of 8 April, with amendments introduced by Decree Law No. 84/2008 of 21 May.
F) After-sales service
After-sales service can be provided at Ocean Pirates headquarters or agreed with the Customer, for which the Customer should contact the Customer Service.
All contents of www.oceanpirates.es are subject to the applicable legislation on copyright and intellectual property and cannot therefore be reproduced, in any form, in whole or in part, without previous and express authorization.
3. Alternative Dispute Resolution (ADR)
In the event of a dispute, the consumer may use the following alternative dispute resolution entity:
CICAP - Consumer Information and Arbitration Center of Porto - http://www.cicap.pt/
More information at Portal do Consumidor http://www.consumidor.pt
4. Governing Law
All purchases made through www.oceanpirates.es are subject to the Portuguese law. Any conflict or disagreement over the interpretation or application of these Terms and Conditions of Use shall be referred to the Competent Court.
This type of files doesn’t damage the User’s equipment. Cookies allow a web page, among other things, to store and retrieve information about the use of the website, in order to improve its quality and offer a greater experience of use.
By browsing our website, the User accepts that we can put cookies on their device and access them when they visit the site in the future.
If the User wants to delete any cookies that are already on their computer, they should check the help and support area on their Internet browser for instructions on how to locate the file or directory that stores cookies.
Please note that if the User deletes our cookies or disables future cookies, they may not be able to access certain areas or features of our site.
The treatment of personal data collected on the site www.oceanpirates.es is responsibility of Graceful Ocean Lda, headquartered at Rua Tomás Ribeiro, Nº 505 - 4º Centro Esquerdo, 4450-298 Matosinhos and VAT number 513901434. The data collected are intended for processing and sending orders, as well as for communication with customers, processing of any requests for information and / or complaints and statistical analysis, as well as their use for the purposes of direct marketing.
Ocean Pirates guarantees the confidentiality of all data provided by its customers, according to the law.
Ocean Pirates is committed to protecting the privacy of all owners of personal data provided to it in accordance with the General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter referred to as GDPR, and other applicable national and Community legislation.
A) Responsibility for the processing of personal data
Ocean Pirates is responsible for processing the data it collects in the course of its activity. For questions regarding the processing of the Customer’s personal data, the Customer may contact Ocean Pirates at firstname.lastname@example.org.
B) Personal data
Personal data is any information of any nature whatsoever and independently of its support relating to an identified or identifiable person ("data subject").
The personal data collected by Ocean Pirates is limited to the strictly necessary for the purpose of the treatment, namely the name, address, telephone number, e-mail address, but other data necessary for the treatment of services may be collected .
C) Purpose of the processing of personal data
Personal data collected by Ocean Pirates over time are processed for legitimate purposes related to the company's business in the performance of its legal and contractual obligations.
The data collected may be used for direct marketing communications if the Customer has consented to the use of such data for this purpose.
Some of these personal data are mandatory. Ocean Pirates is not responsible for incorrect or inaccurate data provided by data subjects. It is, however, always available to make the necessary corrections, whenever it detects them or that it receives a request from the respective owners.
D) Period of retention of personal data
The personal data will be kept for the legal periods required, when applicable, and for other situations, will be maintained as long as the commercial or contractual relationship exists, in order to ensure the fulfillment of the legitimate interests of Ocean Pirates and in compliance with the GDPR.
E) Security and confidentiality of personal data
Ocean Pirates shall at all times adopt in respect of the security, protection, integrity and privacy of personal data, all necessary technical and organizational measures to comply with the GDPR, ensuring that the processing of personal data is lawful, fair and transparent and limited to its authorized purposes.
To this end, technical security procedures and measures are implemented to safeguard the accuracy, integrity and confidentiality of personal data, as well as the rights that the respective owners attend.
G) Rights of the data subject
As the data subject, the Customer has the right of access, alteration, rectification, opposition to the treatment, request for its elimination or portability. The Customer should know that in certain cases, due to legal imperatives, the Customer’s request may not be met. Whenever this happens, the Customer will be informed of the measures taken.
The personal data subject has the right to be notified, under the terms provided by the GDPR, in case of serious violations of their personal data, and may submit complaints to the National data protection authorities.
For the exercise of the Customer’s legally conferred rights, the Customer can use the email address email@example.com, proving unequivocally their identity as the data subject.